Sunday, April 2

11:30 am—5:00 pm

Registration Open

12:00 pm—1:00 pm

Law and Regulation Committee
Membership Committee

1:00 pm–2:00 pm

Communications Committee
Research Committee

2:00 pm–3:00 pm

Website Task Force

3:00 pm–5:00 pm

Board of Directors Meeting
(Invitation Only)

6:30 pm–8:00 pm

Welcome Reception

Come celebrate UStiA’s accomplishments as well as your own. Connect with old friends and welcome new members.

Monday, April 3

7:00 am—noon

Registration Open

7:15 am—8:30 am


8:45 am—9:00 am

Welcome Remarks and Conference Overview

9:00 am—10:00 am

Travel Insurance: Snapshot Around the World!

10:00 am—11:15 am

Legal Services—All the Pieces

Speaker:   Billy Hayes
Writer, Actor, and Film Director
Las Vegas, Nevada

Moderator:   Dick Atkins
Director, International Recoveries, LLC
Philadelphia, Pennsylvania

11:15 am–11:30 am


11:30 am–12:30 pm

Claim Fraud: On the Rise—Our Front Line Challenges

12:30 pm–1:30 pm


12:45 pm–4:00 pm

Optional Networking Activity: Lip-Smacking Foodie Walking Tour

Discover the locals’ favorite destination—the newly revitalized booming downtown—for a taste of true authenticity in independent establishments with chef-driven, seasonally focused farm-to-table fare and inspired craft cocktails. Receive immediate VIP seating, three or four signature dishes at every restaurant, and a guided walking tour between stops packed with insider information about Las Vegas and sights along the way. At each stop, sit next to a different person to mix and mingle. Transportation is included.

$125 per person

5:30 pm–7:00 pm

Presidential Cocktail Reception

Tuesday, April 4

7:00 am—noon


7:15 am–8:15 am


8:15 am–8:30 am

Welcome Remarks and Overview

8:30 am–9:30 am

Insure Tech Trends: How Technology Enhances the Customer Experience

Viewed from the customer point of view, technology has enhanced the travel insurance consumer’s experience at every step of their journey. Let’s discuss the technology that has become standard and take a peek at what could be next for each stage.

9:30 am–9:40 am

Did You Know—Membership Spotlight

9:45 am–10:15 am

UStiA Communications Presentation

10:15 am–10:30 am


10:30 am–11:00 am

Annual Membership Meeting
(UStiA members only)

11:00 am–11:45 am

Law and Regulation Update
(UStiA members only)

11:45 am–12:30 pm

Market Research Study
(UStiA members only)

12:30 pm–1:30 pm


2:00 pm–4:30 pm

Optional Networking Activity: Flight Club

Just because the conference is over doesn’t mean the fun has to end! Join fellow attendees in this revolutionized dart game. Flight Club has taken the traditional game and developed a captivating, multiplayer, technology-driven experience. Food, drinks, and transportation are included.

Buses will be departing the hotel at 2:00 pm.

$100 per person